|
Travel Agency
Solutions
In today’s volatile environment, your ability to understand your
customers needs and offer qualified and personalised service is essential
to retain customer loyalty and profitability.
SkyGate
SpeedFares
The market for low cost carrier solutions has
exploded during the past few years. SpeedFares is SkyGates low cost
airline search engine that ensures that you can offer the best prices to
your customers.
SpeedFares is unique. A single entry in your preferred GDS is sufficient
to initiate both the GDS search and a SpeedFares search across more than
240 low cost airline sites in Europe, Asia and America, 200 classic airline
sites, 150 travel agency sites and 15 train sites.
There is no need to re-enter data to initiate a low cost search and the
SpeedFares response is immediately available next to the GDS display.
It couldn't be easier to make sure that you are offering your customers
the best available prices, and all this is available for a fixed yearly
fee of 395 Euro's - no click fees to worry about.
SkyGate SpeedFares is available both as a stand-alone product and a fully
integrated part of Newport.
Read more about SpeedFares and the other agency products via the coloured
boxes above, or sign up for a
free
trial of SpeedFares today.
SkyGate
Front
SkyGate Front is our customer centric, productivity enhancing multi-channel front-office
solution. SkyGate Front brings together the wealth of information that is
necessary for an agent to make the right decisions at the right time - increasing customer
loyalty and profitability. Customer policy and requirements, traveller
preferences, contracts, low-cost alternatives, destination information and
agency rules - are just a few of the parameters that the travel counsellor
needs to take into account when serving a customer and that are readily
available via SkyGate Front.
SkyGate Front makes information available based on the what-when-where
principle - what is needed, when it's needed and where
it's needed, to ensure that only the most relevant information is
available at any time.
In addition, SkyGate Front contains real-time quality control so that the
counsellor is never in doubt about what needs to be done to complete the
booking, a "super PNR" for multi-channel follow-up and complete
itineraries, time monitoring so that you can easily track how much time
you are actually spending on a customer and many, many more features.
SkyGate Front
is available as a stand-alone module, integrated with
SpeedFares or as part of Newport. Read more by via the coloured boxes
above.
Read more about SkyGate
Front via the menu above or download the SkyGate
Front Overview (PDF).
SkyGate CRM
Although Customer Relationship Management has been a hot topic on the
management agenda for years, few travel agencies have had the tools to
implement a CRM strategy. SkyGate CRM gives you the tools to improve
customer service through all customer contact points and build long
lasting relationships with your customers.
SkyGate CRM has be designed
specifically to support, improve and ease the daily work routines
throughout the travel agency and contains five fully integrated modules: Sales
management, Account management, Claim management, Profile Management
and Supplier Management.
|
