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Profile Cleaner
Extracting the hidden wealth in your
customer profiles
Knowing your customer base is always important - especially within the
area of business travel. Today many agencies have customer information in
their GDS, structured in such a way that it is almost impossible to gather
any meaningful information. Likewise during everyday interfaces with the
customer, codes and cryptic messages stored in the profiles may not be
equally meaningful for all your employees - resulting in a lower quality
of service.
Following a merger or acquisition you may now be faced with two or more
sets of "structured" profiles, and faced with the task of
standardising these disparate profiles.
Or perhaps you are changing GDS or using multiple GDS's and want to
transfer profiles between GDS's.
Whatever the reason SkyGate ProfileCleaner can help.
Know you customers
With ProfileCleaner you can answer questions such as:
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How many of
your profiles are active and how many are passive?
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Are you
including inactive customers in your budget forecasts?
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How many
profiles are missing seat and meal preferences?
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How many have
a gold frequent flyer card or preference for SAS?
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How many use
Diners Club as form of payment?
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How many are
missing E-mail or phone information?
If you are
guessing when you evaluate the value of your GDS profiles then SkyGate
ProfileCleaner can help.
Profile standardisation
SkyGate ProfileCleaner is the easy way to standardise and enrich all
company and traveller profile information in the GDS. With this service
all booking staff uses the same information, and the agency has full
ownership of profile information, with access to extended profile
reporting and statistics.
SkyGate ProfileCleaner offers you:
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Precise
statistics about your GDS profiles
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Delete
inactive profiles so you can trust the value of your profiles
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Automatically
update back-office elements if you change the set-up or if you change
to a different back-office product.
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Standardise
all profiles based on your specification of a master profile
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Synchronize
GDS profiles with other profiles sources e.g. another GDS or a Booking
Engines
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Download and
structure profiles into a 3rd party system
Unlimited
Possibilities
There are unlimited possibilities for what you can use the data
contained in your profiles and SkyGate ProfileCleaner gives you access to
the data. However no two potential customers profiles are alike and
therefore adapting SkyGate ProfileCleaner to meet your needs, involves a
dialogue with SkyGate.
Why not contact us today for a talk about how we can help put you back in
control of your profiles?
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